Whatsapp Call Center
- Why Choose WhatsApp Call Centre with Alok Infotech?
Transforming Customer Engagement with Conversational AI
Use One Number for Business & Personal Use
Use one number for both personal and business apps. Download WhatsApp Business and easily migrate your contacts.
Business Profile Setup
Showcase essential business details such as:
Description of services, Store address, Contact info and Business hours
Quick Replies & Broadcast Messages
Respond instantly with preset replies and send bulk promotions for fast, consistent customer engagement.
Built on WhatsApp Business API
Scale easily with cost-effective infrastructure—no extra hardware needed.
Analytics for Better Follow-Ups
Track delivery, open rates, and engagement with WhatsApp insights to optimize customer communication.
24/7 Support with WhatsApp Bot
Train the bot for sales, support, and FAQs with AI that delivers natural, human-like responses beyond traditional IVR.
Seamless Human Agent Handoff
When automation ends, live agents take over seamlessly—ensuring smooth, frustration-free WhatsApp chats.
Rich Media & Geolocation Support
Share images, videos, PDFs, and locations to enrich interactions and simplify support.
Why Now? Why WhatsApp?
Over 85 billion hours spent globally on WhatsApp every 3 months
Most used messaging app in India, South Africa, UAE, and LATAM
Faster, richer, and more trusted than SMS